We pride ourselves in our product quality and strict quality control, but to provide you with maximum peace of mind, we offer a comprehensive 7 Days Return Warranty. Defective merchandises are subject to return or compensation within 7 days: stains, zipper malfunction, ripped or torn, obvious color difference.
Once you decide to return it, please pay attention to the information below and send the necessary information to us.
- Please complete this form in its entirety.
- Please send back the attachment after you complete it.
- After returning, please send us the return tracking number.
- Send your return to the following address:
Shenkai Building, No.1599 Jiangyue Road, Minhang District,
201114 Shanghai, China
If you had any problem after you received your item, please send an email to our customer service: firstname.lastname@example.org
To guarantee a fast and smooth warranty process, please send us your order number and describe the issue and provide us pictures that display the problem.
Once we have the complaint form back or the details, we will reply you in 24 hours on working days;
Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. Any return will be valid when it is accepted by our customer service center.
You can return items within 7 days after delivery. We have friendly customer service, we are always here to serve you. All you need to do is to contact us and describe the problem or the return reason along with your order number.
Items should not be worn out nor washed and the label should be attached.
We are responsible or partially responsible for all following defective item within 7 days: stains, zipper malfunction, ripped or torn, obvious color difference.
If the buyer has chosen the wrong size/color or does like the item (item is not faulty), we can allow return once we receive all information in point. The customer is responsible for all shipping charges incurred on returned merchandise.
No exchange or return on promotional items or items on sale.
Any underwears or swimwear cannot be returned or exchanged if they're tried on ever.
We will issue a refund within 48 hours of receiving your returned items.
BUMPSHOW is not liable for shipping fee under the following:
1 Size doesn't fit
2 Customer ‘s subjective factors and just dislikes the item.